1.1. Online store is an information resource of the Seller on the Internet that allows the Buyer to get acquainted with the presented goods, its description and price, select a product, payment method and delivery terms and place an order for the purchase of Seller’s goods without a retail facility.
1.2. Order – request, sending through the Internet to purchase goods, order in the online store, and its delivery, to the address specified in the request.
1.3. Buyer is an individual who has the intention to order or purchase or ordering, purchasing a product (work, service) or using a product (result of work, service) solely for personal, family, household and other needs not related to the business.
1.4. Seller – «RegionPrime Ltd»
1.5. Goods – property, information about which is posted on the website of the online store and intended for sale.
1.6. Online store site – Officelook.by
2.1. This public offer (hereinafter – the Offer) is the official offer of the Seller, addressed to an indefinite number of persons to enter into a contract for the retail sale of goods (hereinafter – the Contract) through the online store on the conditions specified on the website.
2.2. The contract is concluded by joining the Buyer to the terms of the Contract proposed by the Seller on the website of the online store and in the Offer.
2.3. Carrying out the Order of goods through the online store, the Buyer accepts and agrees to the conditions set forth in the Contract and with the information posted on the website.
2.4. The Seller has the right to unilaterally change the terms of the Offer, incl. methods and terms of payment and delivery of goods, as well as prices for goods. All changes are communicated to the Buyer by placing them on the website of the online store. The changes do not concern the orders accepted by the Seller.
2.5. The customer undertakes to get acquainted with the Offer conditions, information about the product in the online store and prices for it until sending the order to the Seller and signing of the contract.
2.6. . Provisions of the Civil code of Republic of Belarus, the Law of Republic of Belarus of 09.01.2002 No. 90-3 “About consumer protection”, legislations on trade are applied to the relations between the Parties under the Contract, including Law of Republic of Belarus of 08.01.2014 No. 128-3 “About state regulation of trade and public catering in Republic of Belarus” and other regulations of Republic of Belarus.
3.1. The order of the Buyer can be issued by phone and (or) through the website of the online store of the Seller.
When placing an order through the website, the Buyer fills out an electronic order form for the goods and sends the generated order to the Seller via the Internet.
3.2. The sale of goods in the online store is carried out at the price indicated on the website of the online store and under the conditions established in the Offer and on the website of the online store.
3.3. The final price of the product is based on the discounts to which the Buyer is entitled. Information about these discounts is posted on the website of the online store of the Seller. (for example, on condition that the Buyer indicates the number of his discount card when ordering).
3.4. If, after receiving the order, it is found that the required product or its quantity is not in the Seller’s warehouse, the Seller informs the Buyer about this by contacting the telephone number indicated in the order or by e-mail. The Buyer has the right to agree to accept the goods in the quantity available from the Seller, or to refuse the order.
3.5. If the Buyer has any questions regarding the description of the product, its characteristics, prior to placing the order, the Buyer must contact the Seller by phone indicated on the website of the online store.
4.1. Delivery of goods to the Buyer is subject to the conditions and terms agreed by the Parties upon confirmation of the order.
4.2. The seller must provide the buyer with the ordered and paid goods for self-delivery at the address: 220055, Minsk, Kamennogorskaya str., 47, of.118, to ensure delivery of goods in a stipulated way, send the ordered goods by post, courier service, or with the carrier of the transport company.
4.3. Title to the delivered goods passes to the Buyer from the moment the goods are actually transferred to the Buyer and the latter is paid for the full value of the goods. The risk of accidental loss of or damage to the goods passes to the Buyer from the moment the goods are actually transferred to the Buyer.
5.1. Payment Methods:
– in the form of advance payment in a cashless order to the bank account of the Seller specified in this contract, in the case of partial prepayment, the rest is paid upon receipt of the goods;
– in the form of prepayment using the WEBPAY system by electronic money transfer to the Seller’s data specified in this contract, in case of partial prepayment, the remaining part is paid upon receipt of the goods;
– in the form of prepayment by electronic money transfer to the data of the Seller specified in this contract, in any post office, in the case of partial prepayment, the remaining part is paid upon receipt of the goods;
– upon receipt of the goods by post in cashless or in cash (cash on delivery), in this case, the buyer pays the postage additionally (in accordance with the valid mail rates);
– upon receipt of the goods from the transport company in non-cash or cash.
6.1. Delivery (shipment) of the goods for return (exchange) is made by and at the expense of the Buyer.
6.2. The buyer has the right to return the goods of good quality within 14 days from the moment of transfer of the goods to him, exchange the goods for similar goods of a different size, shape, style, coloring, making the necessary recalculation in case of a difference in price.
6.3. The exchange or return of goods of good quality is carried out under the condition that the goods were not in use, their consumer properties are preserved and there is evidence of their purchase from the Seller.
6.4. When returning the goods of good quality, the refund of the sum of money paid for the goods is carried out within 10 (ten) calendar days from the moment of receipt of the goods by the Seller.
6.5. Disputes related to the return (exchange) of defective goods are resolved by agreement of the Parties, taking into account the laws of the Republic of Belarus.
7.1. For non-fulfillment or improper fulfillment of the terms of the Agreement, the Parties bear responsibility in accordance with the legislation of the Republic of Belarus.
7.2. The Parties are exempt from liability for full or partial failure to fulfill their obligations if such failure was the result of force majeure arising after the conclusion of the Treaty as a result of emergency events that the Parties could not foresee and prevent by reasonable measures.
8.1. In order to preserve information about Buyer’s orders, as well as conduct internal marketing research, the Buyer allows the Seller to collect, process and store information about his personal data (including last name, first name, patronymic, gender, biometric personal data, address, phone numbers, address e-mail, etc.).
8.2. The Seller undertakes not to disclose information received from the Buyer with respect to his personal data, data about means of payment (plastic cards) and with respect to Buyer’s orders.
8.3. Seller has the right to send messages to the Buyer advertising information. If the Buyer does not wish to receive the newsletter from the Seller, he must notify the Seller of this.